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Responsible Gambling

Our Commitment to Safer Gambling

At Shikaka, we are dedicated to providing a secure and enjoyable online gaming environment. We understand that gambling should be a form of entertainment, and we are committed to promoting responsible play among all our customers. Our policies and tools are designed to help you maintain control over your gambling activities, ensuring they remain a positive experience. We believe in transparency and providing you with the resources necessary to make informed decisions about your gaming habits. Your well-being is our priority, and we continuously strive to uphold the highest standards of player protection as mandated by our licensing authority.

Recognising the Signs of Problem Gambling

Problem gambling can affect individuals from all walks of life. It is crucial to be aware of the signs that gambling may be becoming an issue. Recognising these indicators early can help prevent more serious problems. Some common signs include:
  • Spending more money or time on gambling than you can afford.
  • Feeling a need to be secretive about your gambling activities.
  • Chasing losses, trying to win back money you have lost.
  • Gambling affecting your relationships, work, or studies.
  • Feeling anxious, guilty, or depressed because of gambling.
  • Borrowing money to gamble or to pay gambling debts.
  • Losing interest in other hobbies or activities you once enjoyed.
  • Lying to family or friends about the extent of your gambling.
If you identify with several of these points, or if you are concerned about a friend or family member, it may be time to seek assistance.

Keeping Gambling Fun and Under Control

Maintaining control over your gambling ensures it remains a source of entertainment. We encourage all Shikaka players to adopt healthy gambling habits. Here are some practical tips to help you keep your play enjoyable and responsible:
  • Set a budget for your gambling and stick to it. Never gamble with money you cannot afford to lose.
  • Set time limits for your gaming sessions.
  • View gambling as entertainment, not as a way to make money.
  • Avoid gambling when you are feeling stressed, upset, or depressed.
  • Balance gambling with other activities and interests.
  • Never chase losses, accept them as part of the game.
  • Take frequent breaks during your gaming sessions.

Setting Deposit, Loss and Wager Limits

Shikaka offers a comprehensive suite of tools to help you manage your spending and activity. You can set various limits on your account to ensure your gambling remains within your comfort zone. These limits are designed to give you greater control over your financial outlay and gaming frequency.
  • Deposit Limits: You can set a maximum amount of money you can deposit into your Shikaka account over a specified period, such as daily, weekly, or monthly. Once this limit is reached, you will be unable to deposit further funds until the period resets.
  • Loss Limits: This feature allows you to define a maximum amount of money you are willing to lose within a specific timeframe. If your losses reach this threshold, you will be prevented from placing further wagers until the limit period expires.
  • Wager Limits: You can also set a maximum amount you are willing to wager over a chosen period. This helps control the total sum of money you commit to bets, regardless of wins or losses.
You can adjust these limits at any time through your account settings. Any request to increase a limit will typically take effect after a cooling-off period, allowing you time to reconsider. Decreasing a limit usually takes effect immediately.

Time-Outs and Cool-Off Periods

If you feel you need a short break from gambling, Shikaka provides time-out and cool-off options. These features allow you to temporarily suspend your access to our gaming services for a defined period. A time-out can be set for shorter durations, typically ranging from 24 hours to several weeks. During this period, you will not be able to log in to your account or place any bets. This provides a brief respite, allowing you to reflect on your gambling habits without the immediate temptation to play. Once the time-out period concludes, your account access will be automatically restored.

Self-Exclusion Options

For those who require a more extended break from gambling, Shikaka offers robust self-exclusion options. Self-exclusion is a voluntary decision to prevent yourself from accessing any gambling services for a significant period. You can choose to self-exclude from Shikaka for periods ranging from six months to five years, or even permanently. Once a self-exclusion is activated, you will be unable to log in to your account, deposit funds, or place bets. We will also take reasonable steps to prevent you from opening new accounts with us during this period. We encourage you to consider self-excluding from all gambling operators if you feel your gambling has become problematic. During a self-exclusion, you will not receive any marketing communications from Shikaka. Reinstatement of an account after self-exclusion typically involves a review process and a further cooling-off period.

Protecting Minors

Shikaka is strictly committed to preventing underage gambling. Our services are intended solely for individuals who are of legal gambling age in their jurisdiction. We employ stringent age verification procedures during the registration process to ensure no one under the legal age can access our platform. We encourage parents and guardians to play an active role in protecting minors from accessing online gambling sites. Here are some recommendations:
  • Keep your login details confidential and secure.
  • Install parental control software on your devices, which can block access to gambling websites.
  • Educate your children about the risks associated with underage gambling.
  • Monitor their internet usage and be aware of the websites they visit.
If you suspect an underage individual is using a Shikaka account, please contact our customer support team immediately. We take such reports very seriously and will investigate thoroughly.

Reality Checks and Session Reminders

To help you stay aware of the time you spend gambling, Shikaka provides reality checks and session reminders. These tools are designed to prompt you at regular intervals during your gaming session. A reality check will typically display a pop-up notification on your screen, informing you of the duration of your current session. It may also show your net win or loss for that session. This interruption provides an opportunity to pause, reflect on your play, and decide whether to continue or take a break. You can usually configure the frequency of these reminders through your account settings, choosing intervals that suit your preferences. This feature helps prevent you from losing track of time and ensures you remain mindful of your gambling activity.

Taking a Self-Assessment

Understanding your gambling habits is the first step towards responsible play. Shikaka encourages you to regularly take a self-assessment to evaluate if your gambling remains within healthy limits. Many independent organisations offer confidential self-assessment questionnaires that can help you identify if you are at risk of developing a gambling problem. These assessments typically ask a series of questions about your gambling behaviour, your feelings about gambling, and its impact on your life. An honest evaluation can provide valuable insights and guide you towards appropriate action if needed. Remember, recognising a potential issue is a sign of strength, not weakness.

Getting help

If gambling stops being fun, free and confidential help is available. These organisations are independent of this site and of any operator:

National support: United Kingdom

International support (any country)